Information on CASIO cookies

We use cookies to adapt our website so that it meets the needs of our visitors as precisely as possible. Click "Accept and continue" if you want to continue directly to our website or click "Cookie settings" to decide what types of cookies should be stored when you use our website.

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Your cookie settings for this CASIO website

Decide whether to allow this website to only use the required cookies, or to also use additional analytical and marketing cookies. Please note that approving the use of required cookies is a prerequisite for using this website:

  • Ensures the stability of the website
  • Provides a secure login
  • Stores your order progress
  • Stores your login details
  • Saves your shopping basket
  • Enables us to improve the user experience
  • Enables offers that are tailored to your interests
Permitted functions

    Functions not allowed
      Required cookiesThese cookies are essential for you to be able to navigate through the webpages and make full use of their functions.
      Analytical cookiesThese cookies collect information about how the website is used. They enable us to analyse the website so that we can measure the performance, functionality and visual appeal of our webpages to improve your user experience.
      Marketing cookiesWe use marketing cookies to display content that is tailored to your interests—both on these CASIO webpages and elsewhere.


      Data protection
      Cookie policy

      Cookie policy

      With this CASIO Europe GmbH Cookie Policy ("Cookie Policy") we, CASIO Europe GmbH ("CASIO" or "We"), provide you with information on how we use cookies and similar technologies on our website ("CASIO-Website"). For further information on how we collect, process and use personal data please refer to our Privacy Policy.

      If you have any questions regarding the below, please contact us at:

      CASIO Europe GmbH
      Casio-Platz 1
      22848 Norderstedt, Germany
      E-Mail: dataprotection@casio.de
      Phone: +49 (0)40-528 65-0

      Cookies and Similar Technologies

      What are Cookies?
      When you visit our CASIO-Website, open our e-mails, or view our services online, we or an authorized third party may send you a cookie. Cookies are small text files located in your browser directory that may be placed on your device. When a website is accessed, a cookie that is placed on a device will send information to the party that has placed the cookie. Cookies are extremely common and used on a number of websites. Each cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value (usually a unique number). For a more thorough explanation of what cookies are and how they operate, please visit https://www.aboutcookies.org/ or http://www.allaboutcookies.org/.

      First Party and Third Party Cookies
      Our CASIO-Website may place first party cookies and allow third parties to place cookies on your device. The difference between a first party cookie and a third party cookie relates to the control of the party who serves the cookie. First party cookies are cookies that are specific to the website that created them. Their use enables us to operate an efficient service and to track the patterns of behavior of website users. Third party cookies, on the other hand, are placed on your device by a third party (i.e., not by CASIO). While we may allow third parties access to the CASIO-Website to place these cookies on users’ devices, we do not retain control over the information supplied by the cookies, nor do we retain access to that data. This information is controlled wholly by that third party in accordance with their respective privacy policy.

      Session and Persistent Cookies
      Our CASIO-Website may place session and persistent cookies on your device. Whereas the difference between a first party and third party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows for quicker and often more convenient access to our website.

      Clear GIFs/Web Beacons
      Clear GIFs (also known as Web Beacons) are typically transparent very small graphic images (usually 1 pixel x 1 pixel) that are placed on a website, which may be included on our services provided via our CASIO-Website and typically work in conjunction with cookies to identify our users and user behavior.

      Consent and Settings to Allow for Cookies

      When visiting our CASIO-Website, we will ask you for your consent to use cookies. We also provide the option to customize your browser settings to our CASIO-Website. By checking the "Cookies" button, you can choose, which cookie you want to activate for our CASIO-Website and which you want to deactivate (by clicking "opt-out").

      Furthermore, your web browser may provide you with some options regarding cookies. For more detailed information about how to disable or administer your cookie settings in your web browser, please refer to the following sites (depending on which browser you are using):

      You can withdraw your consent to allow for cookies, change your browser settings, and delete the cookies already stored on your Computer at any time. Please note that if you delete, or choose not to accept, cookies, you may not be able to utilize the features of the services provided via our CASIO-Website to their fullest potential.

      How We Use Cookies and Similar Technologies

      We may use cookies and automatically collected information to: (i) personalize our CASIO-Website and the services provided via our CASIO-Website, such as remembering your information so that you will not have to re-enter it during your use of, or the next time you use, our CASIO-Website and the services provided via our CASIO-Website; (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our CASIO-Website and the services provided via our CASIO-Website and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities offered through our CASIO-Website and the services provided via our CASIO-Website.

      Tracking technology also helps us manage and improve the usability of the CASIO-Website by (i) detecting whether there has been any contact between your computer and us in the past, and (ii) to identify the most popular sections of the CASIO-Website.

      For further details please refer to the table below:

      Type of Cookie

      Explanation

      Personal Data Processed by Cookie

      Example

      Necessary

      These cookies are essential for the operation of our CASIO-Website. They make it possible for you to browse and use our CASIO-Website. If you disable these cookies, the functionality of the CASIO-Website will be limited.

      These necessary cookies do not process personal data as they do not identify you as an individual. If you delete, or choose not to accept such necessary cookies, you may not be able to utilize the features of the services provided via our CASIO-Website to their fullest potential.

      PHPSESSID

      Analytical

      These cookies allow our CASIO-Website to remember the choices you make (such as your user name, language or the region you are in) to provide a more personalised online experience. They can also enable website users to watch videos, play games and engage with social tools, such as blogs, chatrooms and forums. Further, they help us to understand how website users interact with our CASIO-Website by providing information about which areas they visited, how much time they spent on the website, and about issues they encountered, such as error messages. This helps us to improve the performance of our CASIO-Website.

      The information these functionality cookies collect may include personal data that you have disclosed, such as your username or profile picture.
      Cookies related to the interaction on the CASIO-Website do not identify you as an individual, as such data is collected and aggregated anonymously.
      If you do not accept these cookies, it may affect the performance and functionality of the website and may restrict access to content on the website.

      Add This or Google Analytics

      Marketing

      These targeting / advertising cookies are used to deliver content that is more relevant to you and your interests. They may be used to deliver targeted advertising or to limit the number of times you see an advertisement. They also help us measure the effectiveness of advertising campaigns on the CASIO-Website or third party websites.
      We may use these cookies to remember websites you have visited and we may share this information with other parties, including advertisers.

      These cookies usually track website users via their IP address so may collect some personal data about you.

      Facebook Website Custom Audience

      Detailed Information on Cookies used on the CASIO-Website

      Name

      File(s)

      Explanation

      Lifespan

      Opt out

      Required cookies

      PHPSESSID

      PHPSESSID

      The CASIO-Website uses this Cookie to recognize the user which is necessary for the proper functionality of the CASIO-Website (in particular when using the product comparison or the distributor search function). This cookie also stores information about the current language of the website, about the registered and signed user to provide customized content during his visit on the CASIO-Website and about what the user added to the shopping cart in order to provide this shopping cart tool to the user.

      Browser Session

      No

      Analytical cookies

      Google Analytics

      _ga
      _gid
      _gat
      _utma
      _utmc
      _utmz
      _utmt
      _utmb

      This CASIO-Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the CASIO-Website analyze how users use the CASIO-Website. The information generated by the cookie about your use of the CASIO-Website will be transmitted to and stored by Google on servers in the United States.
      Since IP-anonymisation is activated on this CASIO-Website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this CASIO-Website.
      Google will use this information on behalf of the operator of this CASIO-Website for the purpose of evaluating your use of the CASIO-Website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
      The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google.
      For further information, please see:
      Visit a code.google.com page describing Google Analytics' use of cookies

      _ga: 2 years
      _gid: 24 hours
      _gat: 1 minute
      _utma: 2 years
      _utmc: Browser session
      _utmz: 6 month
      _utmt: 10 minutes
      _utmb: 30 minutes

      You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this CASIO-Website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Add-on for your current web browser: https://tools.google.com/dlpage/gaoptout?hl=en-GB

      How else can I avoid cookies?
      You can delete cookies on your device and/or you may change the cookie settings of your browser or device. Please check your browser settings for more information. You may also be able to avoid certain cookies by configuring your browser settings or opting-out directly with the party that operates and controls the cookie. Please check your browser settings for more information. Please note that some parts of our Website and other webpages and mobile apps will not function correctly if you disable cookies.

      What if I have questions?
      If after reading this Cookies Policy you have any questions please contact dataprotection@casio.de.


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      Privacy policy of CASIO Europe GmbH

      1. General information about the collection of personal data
        CASIO Europe GmbH (hereinafter “CASIO”) takes the protection of your personal data extremely seriously. This Data Privacy Policy describes how CASIO (hereinafter also “we”, “us” and “our”) uses and protects the data collected via the casio-music.com (“CASIO website”).
        Personal data are all data which can be related to you personally, such as for example your form of address (title), your name, your address, your e-mail address, your telephone number, your bank details, your credit-card number, your IP address, etc. Your personal data are collected and processed by us only in accordance with the provisions of the EU General Data Protection Regulation (“GDPR”) and other provisions of applicable national data protection law.
        Personal data are collected and processed on a regular basis only after you have given your consent or if the processing of such data is permitted by statutory provisions. The following provisions provide you with information about the nature, scope and purpose of the collection and processing of your personal data.
        In the event that for individual functions of our offer and/or our services we have recourse to commissioned service providers or use your data for promotional or analysis purposes, we additionally provide you with detailed information below about the relevant procedures. At this point we also inform you about the defined criteria and the storage period. We also inform you about your rights regarding each instance of data processing.
        This Data Privacy Policy relates exclusively to our CASIO website. In the event that you are directed via links from our site to third-party websites, please refer to these latter websites for information about how they handle your data.
      2. Contact information
        • Name and address of the controller (CASIO)
          The controller responsible for data protection law as contemplated by the GDPR and all other applicable provisions of EU data protection law is CASIO (“Controller”). If you have any questions, suggestions or criticisms relating to our website's data protection, please contact:

          CASIO Europe GmbH
          Casio-Platz 1
          D-22848 Norderstedt
          Germany
          info@casio.de
          Tel.: +49 (0)40-528 65-0
        • Contact information of the data protection officer
          Any person affected can at any time also contact our data protection officer directly if they have questions and suggestions relating to data protection. The data protection officer can be contacted at:

          CASIO Europe GmbH
          Data Protection Officer
          Casio-Platz 1
          D-22848 Norderstedt
          Germany
          Telephone: +49 (0)40-528 65-0
          e-mail: dataprotection@casio.de
      3. Notes on lawfulness and period of storage
        • Lawfulness of the processing of personal data
          If we obtain your consent for the processing operations of personal data, Article 6 (1) a) GDPR is the legal basis for the processing of personal data.
          With regard to the processing of personal data which are required to perform a contract with you, Article 6 (1) b) GDPR is the relevant legal basis. This also applies to processing operations which already become relevant precontractually.
          If processing of your personal data is required to fulfil one of our legal obligations, Article 6 (1) c) GDPR serves as the legal basis.
          In the event that vital interests on your part or in the case of another natural person are interfered with which make a processing of personal data necessary, Article 6 (1) d) GDPR serves as the legal basis for this processing.
          If processing is required to protect a legitimate interest of our company or of a third party and your interests, fundamental rights and fundamental freedoms do not override our legitimate interest, Article 6 (1) f) GDPR serves as the legal basis for processing.
          We do not exercise any automated decision-taking in relation with the processing of personal data through the CASIO website.
        • Storage period and erasure of data
          The personal data collected, processed and stored by us will essentially only be stored for such time as demanded by the concrete purpose of storage. If the purpose of storage/processing ceases to apply, i.e., when we no longer need to use your personal data to comply with contractual or statutory obligations, your data will be erased or anonymized.
          However, the situation may furthermore arise where European regulations, applicable national laws or other regulations (e.g. regulatory obligations) require that the data processed by us be retained for a longer period of time, e.g. statutory retention periods which can result from, e.g. Commercial Code, Tax Code and usually contain retention periods from 6 to 10 years, or if we need it to preserve evidence within the statutes of limitation, which is usually three years but can be up to thirty years. When these retention periods expire, we delete or anonymize your data.
      4. Your rights
        Insofar as we process your personal data, you are a “data subject” as contemplated by the GDPR. As a data subject, you may have the following rights in respect of CASIO. To exercise your rights please contact us as stated in Section 2.
        • Right of access regarding processing
          You can within the framework of the statutory provision request from us information as to whether personal data are processed by us. If this is the case, you have the right to request information about the extent of the data processing. The access information includes – inter alia – the purposes of the processing, the categories of personal data concerned, and the recipients or categories of recipients to whom the personal data have been or will be disclosed. You may have the right to obtain a copy of the personal data undergoing processing. However, this is not an absolute right and the interests of other individuals may restrict your right to obtain such copy.
          The right of access is limited pursuant to Section 34 FDPA. The right of access does e.g. not apply if the data (a) were recorded only because they may not be erased due to legal or statutory provisions on retention, or (b) only serve the purposes of monitoring data protection or safeguarding data, and providing information would require a disproportionate effort, and appropriate technical and organizational measures make processing for other purposes impossible.
        • Right to rectification ("Right to be forgotten")
          You may have a right to have your data corrected by CASIO if the processed personal data concerning you are incorrect. Depending on the purposes of the processing, you may have the right to have incomplete personal data completed, including by means of providing a supplementary statement.
        • Right to restriction of processing
          If the preconditions exist for this, you can request the restriction of the processing of your personal data. In this case, the respective data will be marked and may only be processed by us for certain purposes.
        • Right to erasure
          Under certain circumstances, you may have the right to obtain from us to erase of personal data concerning you and we may be obliged to erase such personal data. Such right to erasure does pursuant to Section 35 FDPA, for instance, not apply if in the case of a non-automated processing erasure would be impossible or would involve disproportionate effort due to the specific mode of storage and if your interest in erasure can be regarded as minimal. In such case, you may have the right to restriction of processing.
        • Right to data portability
          Under certain circumstances, you may have the right to receive the personal data concerning you which you have provided to CASIO in a structured, commonly used and machine-readable format. Furthermore, you have the right to communicate these data to another controller without hindrance from CASIO provided the preconditions exist for this.
          • Right of objection
          You have the right for reasons arising from your particular situation at any time to lodge an objection against the processing of the personal data concerning you that occurs on the basis of Article 6 (1) e) or f) GDPR.
          The consequence of your an objection is that CASIO will no longer process the personal data concerning you unless it can demonstrate compelling reasons worthy of protection for the processing which override your interests, rights and freedoms or if the processing serves to assert, exercise or defend legal claims.
          In the event that we undertake marketing in respect of yourself, you have the right at any time to lodge an objection against the processing of the personal data concerning you for such promotional purposes. You can notify us of your objection using the following contact details:
          CASIO Europe GmbH
          Casio-Platz 1
          D-22848 Norderstedt
          Germany
          e-mail: info@casio.de
        • Right to withdraw your consent under data protection law
          If you have consented under data protection law, you can withdraw this at any time for the future. Withdrawal of consent shall not affect the lawfulness of the processing conducted on the basis of the consent up to the point of withdrawal.
        • Right to appeal to a supervisory authority
          You may appeal to a supervisory authority, in particular in the Member State of your place of residence, your workplace or the place of the suspected infringement if you are of the opinion that the processing of the personal data concerning you infringes the GDPR.
      5. Visiting our website and generating log files
        Our system automatically retrieves data and information from your computer system each time you visit our CASIO website.
        The following of your data are collected here:
        • Information about your browser type
        • Information about your operating system
        • Information about your internet service provider
        • Your IP address
        • Date and time of your visit to our website
        • Information about the website from which your system is directed to our website
        • Information about the website which is called up by your system via our website.
        The data mentioned collected by us about you are stored in our system's log files. These data are not stored together with other personal data. The legal basis for the provisional storage of data and log files is Article 6 (1) f) GDPR. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected. We provide you with further information on the balancing test upon request.
        We have a legitimate interest in collecting and provisionally storing the mentioned data since the provisional storage of the IP address by the system is necessary to enable the website to be delivered to your computer. While you are surfing on our website your IP address may be stored for the duration of the session.
        Storage in log files occurs to ensure the functionality of the website. In addition, these data serve to optimise our website and to ensure the security of our IT systems. The log files are not evaluated for marketing purposes. Considering the security and organizational requirements of the processing of data by CASIO, we believe that your interests are appropriately considered and protected.
        The data are erased or anonymized so that they can no longer be assigned to you as soon as they are no longer needed for the purpose mentioned here. If the data are stored in log files, they are erased after seven days.
      6. Contact form
        Our website features a contact form which you can use to contact us electronically. If you make use of this opportunity, the data entered on the input screen are communicated to us and stored. The data in question are in particular:
        • For new customers
          • Your full name
          • Your address
          • Your e-mail address
        • For support/repair purposes
          • Your full name
          • Your e-mail address
          • Your address (if necessary for the purpose of returning or shipping devices)
        The legal basis for processing the data is Article 6 (1) b) GDPR, i.e., the performance of a contract or in order to take steps prior to entering into a contract. The collection of your personal data is a contractual precondition. Without the provision of your personal data, you cannot receive our services. We use the processing of the personal data from the input screen solely to process the contact approach. The data are erased as soon as they are no longer needed to fulfil the purpose of their collection and their erasure is not barred by any statutory archiving obligations. The purpose is fulfilled when the relevant conversation with the user is ended. The conversation is ended when it can be inferred from the circumstances that the issue in question is conclusively clarified.

        The following data are additionally stored at the moment the message is sent:
        • Your IP address
        • Date and time of your contact approach
        The data are not passed on to third parties in this connection. The data are used solely to process the conversation. These personal data processed during the sending operation serve to prevent the contact form from being misused and to ensure the security of our IT systems. The personal data additionally collected during the sending operation are erased no later than after a period of seven days. The legal basis for the processing of data is Article 6 (1) b) GDPR.
      7. Dealer search
        On our CASIO website we offer you as a user the opportunity to search for the specialist dealer of our products who is nearest to your immediate location. For this purpose we collect from you your geo data; this involves you entering these data in a designated form (a) or clicking to allow your web browser to identify your location by means of IP address (b). To be able to display the right specialist dealer, CASIO uses the service Google Maps API, a map service operated by Google Inc. (“Google”). Google can be contacted at Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland. In this way, we can display interactive maps directly in your web browser and enable you to use the map function conveniently.
        • Collecting the data by form
          You have the opportunity on our CASIO website for the specialist-dealer search to complete a form in which you enter (optionally) the following details:
          • Your country
          • Your postcode or your town/city
          • If necessary, street/road name
          Then click on “Find dealer” and the specialist-dealer search is activated. In this way, Google receives the information that you have called up the corresponding subpage of our website. In addition, the following data are communicated to Google:
          • Your IP address
          • Date and time of the request
          • The time-zone difference from Greenwich Mean Time (GMT)
          • Contents of the request (concrete page)
          • Access status/HTTP status code
          • Data volume transmitted in each case
          • Website from which the request comes
          • Your browser type
          • Your operating system and its interface
          • Your language and version of the browser software
          This takes place irrespective of whether Google provides a user account via which you are logged in or whether no user account exists at Google. When you are logged in to Google, your data are assigned directly to your account. If you do not want your data to be assigned with your profile at Google, you must log out from Google before visiting the CASIO website.
          You have the opportunity to disable the Google Maps service in an easy way and thereby prevent data transfer to Google: To do so, disable JavaScript in your browser. However, we remind you that in this case you will not be able to use the map display.
          Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield for this purpose: https://www.privacyshield.gov/EU-US-Framework.
          The use of Google Maps API is justified in accordance with Article 6 (1) Sentence 1 b) GDPR since the data in the present case are required to perform the contract. We use Google Maps API to be able to offer you a map function so that you find the right specialist dealer as quickly as possible. If you consented to such processing, we use your browser data for the purpose of market and opinion research and optimization of our CASIO website as well as for personalizing your user experience with Google Analytics. The legal basis for the processing of your browser data is Article 6 (1) ( f) GDPR for the optimization of our CASIO website. We provide you with further information on the balancing test upon request.
          For further information on the purpose and extent of data collection and processing by Google, please refer to Google’s Data Privacy Policy. This also provides further information about your rights in this regard and setting options to protect your privacy: http://www.google.de/intl/de/policies/privacy.
        • Collecting the data via your web browser’s geo query
          CASIO sometimes uses websites which facilitate location-dependent browsing. It is therefore possible for your web browser, before you enter the data independently, already to ask whether our CASIO website is permitted to access your location. As soon as you permit your web browser to approve the website with an active click, the browser transmits data (degrees of longitude and latitude) to the Google location service to determine your approximate location. The browser then releases this information for the querying CASIO website so that CASIO can display the right specialist dealer for you.
          In view of data processing by Google, reference is made to Dealer search - Collecting the data by form above of this Data Privacy Policy.
          The legal basis for processing is in this case Article 6 (1) Sentence 1 b) GDPR.
      8. Use of cookies
        In addition to the above-mentioned data, different types of cookies are used and stored on your computer while our CASIO website is being used.
        Cookies are small text files which are stored on your computer or mobile end devices when you visit our CASIO websites. We receive a variety of information through the setting of cookies.
        All information about the cookies we use can be found in our Cookie Policy.
      9. Newsletter
        On the CASIO website you have the opportunity to subscribe to a free newsletter. The data you enter on the input screen when registering for the newsletter are transmitted to us. These are usually:
        • Your e-mail address
        • Your name
        • Your country of origin
        • Your date of birth
        We need your e-mail address to send you the newsletter. Any additional details on your part are voluntary.
        We use the so-called double opt in procedure for registering for your newsletter. In other words, we send you, after you have registered, an e-mail to the specified e-mail address in which we ask you to confirm that you wish to be sent the newsletter. If you fail to confirm your registration within 24 hours, your information is blocked and automatically erased after one month. We also store in each case your used IP addresses and registration and confirmation times. The purpose of the procedure is to verify your registration and if necessary to be able to clear up any possible misuse of your personal data.
        After your confirmation we store your e-mail address and the further details in order to send the newsletter. The legal basis is Article 6 (1) Sentence 1 a) GDPR. We erase your data as soon as you have terminated your subscription to the newsletter or the subscription is terminated.
        You can cancel the newsletter subscription at any time by withdrawing your consent. Each newsletter we send you contains a link which, when clicked, automatically unsubscribes you from the newsletter. You also have the opportunity to send an e-mail to newsletter@casio.de or a message to the controller mentioned above in this Data Privacy Policy.
      10. Disclosure of data to third parties
        • Principles
          We will pass on your personal data to service providers, business partners, affiliated companies and other third parties only within the framework of the applicable data protection legislation.
          We can disclose personal data to the service providers commissioned by us and place them under an obligation to perform services in our name (order processing). Such service providers can be affiliated companies of CASIO or external service providers. In this respect we comply with the strict applicable national and European data protection provisions. The service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is required to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.
          We can disclose personal data to a third party if we are obliged to do so on account of a law or legal proceedings or in order to deliver and manage our products and services. We may furthermore be obliged to give information to a law enforcement agency or to another authority. If it is necessary to pass on information for cooperation and consequently for the provision of services by CASIO to you or you consented , we are also authorised to disclose data. Also, when company audits are due, a disclosure may be lawful.
        • Web hosting
          Our website and consequently also your user account are hosted by an external service provider. Further information about our service provider can be found here: https://www.casio-europe.com/euro/provider/
          Our service provider may only access your data within the framework of our instructions (order processing). Our service provider also takes strict technical measures to protect your personal data. Our service provider will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed services or our service provider is obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum. Our service provider stores all information exclusively on servers in Germany.
          Our service provider is subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service provider is to have with regard to personal data.
          The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service provider to offer us the opportunity to use its servers. Our service provider stores your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request.
        • Database maintenance
          We work together with external service providers for application development and database maintenance. Further information about our service provider can be found here: https://www.casio-europe.com/euro/provider/
          The service providers may only access your data within the framework of our instructions (order processing). Our service providers also take strict technical measures to protect your personal data. Our service providers will not pass on your personal data to third parties except where it is necessary to pass them on to render the agreed service or our service providers are obliged to do so to comply with the law or a valid and mandatory instruction of a government or regulatory agency. The data transmitted for this purpose are restricted to the necessary minimum.
          Our service providers are subject to our instructions and to strict contractual restrictions with regard to the processing of personal data. In accordance with this, processing is only permitted if it is necessary to perform the services in our name or to adhere to legal requirements. We establish precisely in advance what rights and obligations our service providers are to have with regard to personal data.
          The legal basis for the processing of data is Article 6 (1) f) GDPR. The purpose of the data processing is for our service providers to maintain our databases for us. Our service providers store your data only for such time as is required to fulfil the above-mentioned purpose. We provide you with further information on the balancing test upon request.
      11. Security standards
        CASIO has implemented appropriate physical, technical and administrative security standards to protect personal data against loss, misuse, modification or destruction. Our service providers are contractually obligated to preserve the confidentiality of personal data. In addition, they may not use the data for purposes that have not been approved by us.
      12. Changes to this policy
        We may update this Data Privacy Policy from time to time. This Data Privacy Policy was last updated on 24 May 2018.


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      Practice and play your favorite music.

      CHORDANA PLAY

      • App
      • Main Features
      • Using Chordana Play

      Music score and piano roll notation makes it fun and easy to learn.

      Play one of the 50 songs included in Chordana Play, or add MIDI files. Chordana Play generates a music score from the MIDI file and detects chords, too, making it easy to learn to play two-handed piano.

      Practice anytime and anywhere on your smartphone.
      Or, use an audio cable to connect a compatible keyboard to your smartphone or tablet, and practice using light-up keys and step-up lessons.

      Music score and piano roll notation make it fun and easy to learn!

      Chordana Play shows the musical score and piano roll notation for integrated songs and MIDI files.

      Chordana Play displays the music score and piano roll notation for built-in songs and MIDI files. With MIDI files, you can select which tracks to play with your left and right hands, or you can assign the melody to the right hand and chords generated by the app to your left hand. Slow the tempo, transpose the score into a key that is easier to play, and with the AB repeat function, take lessons (practice) at your own pace.

      You can take three-step lessons using the virtual on-screen keyboard. Select from 128 kinds of tone quality. Plus, a scoring system lets you keep track of your improving skills.

      To the key features

      Use the 50 built-in songs or import standard MIDI files

      Play one of the 50 songs included in Chordana Play, or add MIDI files. Chordana Play can generate a music score from the MIDI file and detect chords, too, making it easy to learn to play two-handed piano.

      You can search for MIDI files using the browser on your smartphone or tablet (smart device), then import them into Chordana Play. Plus you can import MIDI files from a personal computer to Chordana Play via iTunes.

      Using Chordana Play
      *A music scores from the MIDI file is generated automatically, and therefore the score shown may differ from the original music score.

      Practice anytime and anywhere with the virtual keyboard

      Using the virtual keyboard displayed on your smart device, you can take a three-step lesson while following the music score and piano roll. The scoring feature makes mastering a song even more fun.

      Keyboard link function

      When you connect your smart device with an audio cable(*1) to a keyboard(*2), the melody and chord names can be sent along with the audio signal(*3). With a light-up keyboard, the keys corresponding to the notes light up as the MIDI file plays, helping you to play along(*4). Plus, the song data can be saved on the keyboard, allowing you to practice step-up lessons with just the keyboard.

      *1: Stereo mini to stereo mini cable required.
      *2: Compatible with LK-265, CTK-2500, CTK-2550, and CTK-3500 keyboard models. (After March, 2017, they will be released in turn.)
      *3: Song audio is sent using the left channel of the smart device stereo output, while the melody and chord data is sent on the right channel.
      *4: With the CTK-3500, notes and chords for the melody are shown on the LCD.
      To the key features

      CHORDANA PLAY

      Available songs

      • 50 built-in songs
      • MIDI files can be imported via browsers such as Safari
      • Chord Play feature automatically determines chords and generates chord accompaniment for the left-hand part
      • Specify right- and left-handed parts in the track settings
      * Chords of 50 built-in songs are not automatically generated because their chords are already built-in.

      Music score window

      • Show score for right-hand only, left-hand only, or both hands
      • Specify number of measures per line
      * Chordana Play generates a music score from the MIDI file, and therefore the score shown may differ from the original music score. For detailed scores with grace notes and similar, up to 32nd notes are displayed. In the case of MIDI files that are interpretations, rather than exact renditions, of the original music, the music timing and note lengths may differ from the original score.

      Piano roll window

      • Show piano roll notation for right-hand only, left-hand only, or both hands
      • Specify the size of the visible keyboard (up to 61 keys)

      Song playback

      • Standard playback and AB repeat
      • Change tempo (20 to 300 bpm)
      • Transpose key (-12 to +12)
      *When you transmit song data to electronic musical instruments, change tempo from 20 to 255 bpm.

      Lesson functions

      • Step lessons (Off / 1 / 2 / 3)
      • Specify part (Both hands / Right hand / Left hand)
      • Scoring feature

      Keyboard link function

      • Performance mode: Transmit melody and chord data along with the song playback.
      • Save mode: Save the song data to the keyboard device

      Main Spec

      iOS
      Sold at App Store
      Price Free
      Category Music
      Size 262.2 MB
      Languages Japanese, English
      System requirements iOS 8.0 or later required.
      Compatible devices Please check if your devices are compatible or not on the App Store.
      Sold by Casio Computer Co., Ltd.
      • Apple, iPhone and iPod touch are trademarks of Apple Inc. registered in the US and other countries.
      • App Store is a service mark of Apple Inc.
      • IOS(iOS) is a trademark or registered trademark of Cisco Systems, Inc. in the United States and certain other countries.
      • All other service and product names are generally trademarks or registered trademarks of the respective companies.
      Android
      Sold at Google Play
      Price Free
      Category Music & Audio
      Size 262.2 MB
      Languages Japanese, English
      System requirements Android4.4 or later required.
      Compatible devices Please check if your devices are compatible or not on the Google Play.
      Sold by Casio Computer Co., Ltd.
      • Android, Google PLAY is a trademark of Google Inc.

      using CHORDANA PLAY

      Selecting a song

      [Main Screen]
        1.
      1. Tap the [Select Song] button.
      [Select Song] Internal songs
      [Select Song] MIDI Files

      For internal songs or MIDI files, tap the song name to play it.

      *MIDI file playback supports Type 0 and Type 1 formats.
      *With Type 1, tracks are imported as-is when there are 15 or fewer tracks. When there are 16 or more tracks, up to 32 tracks are imported to the corresponding channel for each event.
      [Select Song] Import options
        2.
      1. Turn ON when reading the modified chords. *Chords generated from the MIDI file can be modified.
        2. 3.
      2. Turn ON when using Chord Play. *For internal songs, the setting will change depending on the song selected. (1-20:ON, 21-50:OFF)
        3. 4.
      3. Tap the [OK] button to import the song.

      Playing the song

      [Main Screen]
        1.
      1. Tap to begin playback or pause the song.
        2. 2.
      2. Shows the position within the song. Tap or swipe in the area when the song is paused to change the location in the song.
        3. 3.
      3. Flick left or right in the music score window to move backwards or forwards through the song.
        4. 4.
      4. Swipe up or down in the piano roll window to move backwards or forwards through the song.
        5.
      1. Tap the [AB Repeat] button.
        2. 6.
      2. Tapping the button sets the start location for the playback repeat (A).
        7.
      1. Tap or swipe in this area to set the end location of the playback repeat (B).

      Playback methods for practice

      When you are learning to play a song, you can learn more efficiently by adjusting the tempo and practicing the left-hand and right-hand parts separately. You can also try using the fingering guides and step lessons.

      [Main Screen]
        1.
      1. Tap the [Play Settings] button.
        2.
      1. Change the tempo (from 20 to 300 bpm).
        • Hold the [+/-] buttons to increase or decrease the number.
        • Tap the [Reset] button to return to the original tempo.
        2. 3.
      2. Transpose
        • Tap the [+/-] buttons to change the key relative to the original.
        • Tap the [Reset] button to return to the original key.
        3. 4.
      3. Select left hand, right hand, or both hands.
        • The selected part will be shown in the music score and piano roll.
        5.
      1. Toggle the fingering guide on or off.
        2. 6.
      2. Select the step lesson [Step].
        OFF: Normal playback.
        1: Playback pauses until notes are played on the virtual keyboard.
        2: Playback pauses until the correct notes are played on the virtual keyboard.
        3: You perform the part yourself.
        3. 7.
      3. Return to the [Main Screen].

      Keyboard

      The keyboard link function enables you to use an audio cable to send melody and chord data along with the audio playback. Use the keyboard's light-up function and practice step-up lessons directly on the keyboard itself. The function has two modes.

      Performance mode
      When a song is played, the light-up keyboard shows the left-hand part and the melody. The notes and chords for the melody are shown on the keyboard's LCD.

      Save mode
      You can transfer and save the song's right-hand melody and left-hand chord data, or the left-hand performance data, to the keyboard. You can then play along to the song and use the step-up lesson function.

      Setup for both performance mode and save mode
        1.
      1. Check that the keyboard is switched off.
        2. 2.
      2. Insert an audio cable into the audio port of your smart device.
        3. 3.
      3. Insert the other end of the cable into the AUDIO IN slot on the keyboard.
        4. 4.
      4. Turn the keyboard on, and enable the app function. *For details about operating your keyboard, refer to the keyboard manual.

      IMPORTANT

      • To use the keyboard link function, ensure that a compatible keyboard is connected with the cable, and that the app function is enabled. In the following circumstances, you may hear the sound of data being transferred:
        • When connected to a non-compatible keyboard
        • When headphones or other audio equipment are connected
      • Do not use an audio cable with electrical resistance.
      • It may not function on non-compatible smart devices.
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